RETURN/REFUND POLICY:

Nursery Plants

All our plants are true to name, up to grade, and healthy when leaving the nursery.  Once a plant leaves the nursery, circumstances are out of our control so we can’t guarantee a plant’s survival.  We supply high quality plant material and feel confident about plant material’s health at the nursery.  Please inspect your plants carefully before purchasing as once they go to your home, they are dependent on your care for survival.

Trees Planted by Wapsie Pines

Your Full Price tree planted by Wapsie Pines is covered by a one-year warranty from the date of planting.

This is a one-time only replacement warranty and is equal to the amount originally paid for the tree.

Discounted trees and trees NOT planted by Wapsie Pines are NOT covered by a warranty.

Planting fees, delivery fees, out of area mileage fees, and hourly labor charges are NOT covered under the one-year warranty.

Your tree warranty does not include damage due to acts of God, animals, or neglect.

DELIVERY POLICY:

Minimum purchase required for delivery.  Delivery Charge and tax may apply.  Prices, participation, delivery area, and charges may vary.  All items must be prepaid using a Credit or Debit card prior to being delivered.  No cash, check, or any other form of payment may be accepted by delivery staff.

Sale/Void Policy:

All sales initiated thru the on-line ordering system are final.